Frequently Asked Questions

Please find below some of the questions I am regularly asked. If you find your question unanswered below then please give me a call on 01423 603046 or complete my contact form here

How does the design process work?
  1. I start by discussing your design project with you, either in person or by email or phone.
  2. I will send you a detailed proposal/quotation based on the initial conversation and provided specification.
  3. If you are happy to go ahead with the project, it is at this point that I take 50% of the payment before work commences.
  4. I will then provide you with the first design draft within 5 working days. I then make any revisions to this based on your feedback.
  5. I will then begin to develop the website using the chosen software sending you regular links in the meantime.
  6. The project will be finalised and completed and the final 50% will be paid before the website is set to go live.
Which software/technologies do you use?

For graphics I use the Adobe Creative Suite. For the development of websites I use WordPress, Joomla, Magento or HTML all of which are responsively designed.

How much does a website cost?

You can find more details of my prices here. If you’d like to discuss your requirements, then please call me on 01423 603046 or complete my contact form here and I’ll get back to you as soon as possible.

Do you do logo design?

I can do logo design as part of your project. There would be an additional cost of between £120 – £300 depending on the type of design you require. I can give a quote for this.

How long will my website take to go live?

Before I start your project I require all text and images. If you’re unable to provide any of this I can provide this for you at an additional cost. Once I have all content then your project can be completed within 10 working days.

Will my website be mobile friendly?

Yes, all my websites are designed to be displayed correctly on mobile, tablet and desktop/laptop computers.


We have been delighted with the services provided by Rachel. Having used other companies over the years to create & maintain our website, we can confirm that Rachel has provided a refreshingly excellent level of service in terms of creativeness, efficiency & professionalism. We cannot recommend the company more highly.

Siobhan Jones

Managing Director, Scallywag Kids

Just a quick thank you for designing and getting both my websites live. I can’t thank you enough for the help and guidance you’ve given to me after they went live, and the quick replies you sent me to my (many) questions. I really love the new designs, and the ease of navigating through them has made it so much easier for all of my customers. I’ve had no hesitation in recommending you to everyone seeking a friendly and professional web designer. I look forward to our future dealings.

Richard Marsden

Owner, Haworth Photography

Rachel has been a lifesaver. Having helped me out of a crisis in the form of a hacked website, she redesigned one of our other websites exactly to our specifications. Her service was pragmatic and very reasonably priced. She worked quickly, went over and above the call of duty, and in a demonstration of admirable technical know-how managed to overcome server-side incompatibilities.

Recia Atkins

Web Editor, British Geriatrics Society

Rachel has been immensely helpful to us here at GFTS. She has designed and produced a streamlined and professional website, with a variety of useful plugins such as a Live-Chat feature and Social media integration. We really cannot thank her enough for her continued efforts in helping us to modernise and improve our online presence, and ensuring our email systems remain working at peak efficiency and with minimal interruptions to service.

Adam Golding

Systems Administrator, GFTS Ltd

View more customer testimonials here